Refund policy

BiggaRose Return & Damaged Item Policy

All sales are final. We do not accept returns, exchanges, or refunds, except where required by law.

Items Damaged on Arrival

If your item arrives damaged, email Infobiggarose@gmail.com within 3 calendar days of delivery with:

• Your order number.
• Clear photos of the damaged item and its packaging.
• A brief description of the damage.

Once proof of damage is reviewed and verified, we will arrange a replacement. Replacements are offered only for items damaged on arrival.

Claims submitted after this 3-day period are not eligible under our replacement policy, except where required by law.

This policy does not limit your rights under applicable consumer protection laws.